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Client's CharterClient's Charter

1. Environmental Impact Assessment (EIA) Process

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To improve the Environmental Impact Assessment (EIA) Process by evaluating all environmental reports, except for reports on mega or sensitive projects, within ninety (90) working days;


2. Post-EIA Monitoring

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To carry out Post-EIA Monitoring at least once a year on on-going projects;


3. Environmental Monitoring Report (EMR)

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To evaluate the Environmental Monitoring Report (EMR) within fifteen (15) working days;


4. Public Complaint Relating to Environmental Issue

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To investigate public complaint relating to environmental issue and to produce investigation report within fourteen (14) working days for appropriate follow-up action;


5. Payment Process

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To process and make payment within thirty (30) days upon receipt of duly completed and certified bills and claims from the NREB's clients and staff;


6. Controlled Open Burning Permit Application Process

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To process applications for controlled open burning permit within fourteen (14) working days;


7. Registration of New EIA Consultant

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To process application for registration of new EIA Consultant within fourteen (14) working days;


8. Renewal of Registration of EIA Consultant

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To process application for renewal of registration of EIA Consultant within seven (7) working days.